Project and Program Manager - Equinix

Equinix | Frisco, TX 75034

Description : Project and Program Manager. Company : Equinix. Location : Frisco, TX 75034

Project and Program Manager

Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.

We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.

Job Summary
Responsible for program delivery of multiple related projects and builds effective relationships with stakeholders. In addition serves as administrative support for regional CSM leader.

Responsibilities

Planning

  • Applies a range of approaches to planning and gathering information in which to develop/facilitate/lead more complex Business Cases, plans and schedules (i.e. ROI)

  • Competent in the use of planning tools, considers and develops cross functional plans


Stakeholder Management

  • Works with numerous stakeholders and may work with government/governance bodies

  • Understands stakeholder needs and builds effective relationships

  • Demonstrates influencing skills to achieve solutions and dealing with challenging stakeholder situations


Communications

  • Uses a variety of communications methods to deliver information relevant to the audience and project needs

  • Is fully aware of standardized tools and template requirements and is a 'go to' person for feedback on the development of project/program management standards

  • Communication point for the supported region.


Risk Management

  • Approach to risk management spans projects level up to strategic risk management where required

  • When faced with issues applies lateral thinking and analyses available information to solve problems and engages with teams to resolve


Project/Program Delivery

  • Responsible for program delivery of multiple related projects required for a specific business functional strategy

  • Will mentor junior project/program team members in project management


Resource Management (people, finances etc.)

  • Will problem solve resource/budgetary issues with internal teams and external suppliers and conclude disputes successfully and independently


Customer Care (For employees working in Customer Care and Experience):

  • Manages large scale, complex, multi-site and multi-regional, high visibility customer deployments involving cross-functional and cross-regional project teams

  • Meets with and presents to customer executives at the program level

  • Develops overall program schedule in conjunction with customer requirements

  • Manages internal company wide stakeholders on project teams and holds them accountable for meeting commitments

  • Has an in-depth technical knowledge of all Equinix products/processes

  • Resolves complex issues and escalations independently at all levels

  • Assists in process development and documentation

  • Documents lessons learned and shares with stakeholders

  • Data analytics skills

  • Chief of staff responsibilities supporting the regional field leader.

Qualifications

  • 7+ years experience preferred

  • Diploma to a Bachelor's Degree preferred

  • PMP Certification, Agile

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you need assistance in applying for an open position, you may send an email to [email protected]. Please provide your contact information and let us know how we can assist you.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.